Is a simple data backup ENOUGH for your business?Watch this video on YouTube What’s the difference? Today we are talking about backups vs disaster recovery. How they are the same, how they are different, and what you need to be successful. Let’s discuss both options.  Backups A backup could be something that uses a thumb drive to copy a certain set of files. Or, it could be something that uses software, such as Acronis or

What is a MSP and Do You Need One?Watch this video on YouTube Today we’re going to be talking about managed services providers (MSP), specifically within the IT industry. You may have heard this term – MSP or managed services. I want to tell you a little more about what that is and why it could be beneficial to your business or operation. What is an MSP? A managed service provider essentially takes over the

How to Set Up Professional Video ConferencingWatch this video on YouTube   Today, were talking about video conferencing. You know, that thing we all used to do (and hate) and now we’re forced to do every day? Yeah, that. There are a lot of video conferencing options out there and many of us have been forced to work with what we have. Sometimes, that’s a laptop camera and microphone that sounds terrible and looks even

What is Wi-Fi 6?Watch this video on YouTube Learn more about how Wi-Fi 6 works. Also learn what Wi-Fi 6 means for hotels, motels, RV parks, and the rest of us. Plus, is it actually faster? Find out now from a local tech expert and owner of Intechtel in Coeur d’Alene, ID. Hey everyone, Adam with Intechtel here. I’m here with a quick tech tip today and today were going to be talking about Wi-Fi

Troubleshoot Down or Slow InternetWatch this video on YouTube In this time where more people are working from home than ever before, Internet connectivity issues are becoming more common. Our techs who service Coeur d’alene, Post Falls, Hayden, Spokane, and surrounding areas have seen an increase in calls concerning slow Internet speeds, outages, and spotty connections. Although tech support is sometimes needed, there are a handful of investigative tools and practices that can be used

As major companies like Google, Apple and Amazon have already asked select employees to work from home as a precaution against the Coronavirus, local businesses may be considering what to do if their employees also need to work remotely. James Gardner, IT specialist at Intechtel in Coeur d’alene says, “there are a few logistics that businesses need to think about when switching to a remote work environment. Things like remote access, video conferencing and a way to

Coeur d'Alene Business Cyber Security, Malware: Castle AnalogyWatch this video on YouTube Cyber-attacks are becoming an increasing threat to businesses of all sizes. Employees might notice simple changes to their homepage, endless pop-ups, strange new programs, phishing emails that look legitimate, frequent crashes or even complete file lockout due to ransomware. Unfortunately, these experiences are becoming more prevalent as technology evolves and is adopted by more businesses. According to research from Cyber security Ventures, a

Adjust Output Power on Wireless Router | Be a Good WiFi NeighborWatch this video on YouTube Turn Output Power Down in a Few Easy Steps If you live in a densely populated area such as an apartment complex, RV park, or condominium, it may be a good idea to turn down your wireless router’s output power. This is an easy way to be a good WiFi neighbor and help reduce wireless interference. Learn how to

How do people find out more about a business? They probably Google it. That’s why business owners need to be hyper-aware of how their business looks online. Whether you have a new business or an established business that is unsearchable on the internet, now is the time to work on your online business presence. Here are five effective ways to ensure your business looks as professional and trustworthy online as it does in person.