Intechtel offers Internet service for Coeur d’Alene and Spokane, managed IT support, office phone systems, surveillance systems, data cabling, WiFi networks and more.
WIFI AND NETWORKING
WiFi is at the core of almost everything you do online today. and it needs to be reliable.
- Secure WiFi networks
- Managed Networks and Firewalls
- WiFi Network design and testing
Technology Services
Technology is what we do. Intechtel has built a reputation based on expert knowledge and customer care.
Learn MoreBusiness Phones
Intechtel offers a variety of telephone systems and service options from the best names in the business.
- Traditional phone service
- VoIP / SIP trunking
- Cloud based services
Learn More About InTechTel
Intechtel | Internet Service, Technology, Telephone - Website Intro Video
As a locally owned small business in Coeur d’Alene, ID, we focus on providing other small businesses with excellent service and fast support. We offer many residential services as well. Intechtel stands for Internet, technology and telephone.
We offer high-speed, business and residential Internet at a fair price. An Intechtel representative will provide you with Internet service options available at your specific address. Our technology services include tech support, data cabling, surveillance, WiFi networks, computer repair, web design and SEO services. As a one-stop technology solution, we also offer telephone systems and service. Our technicians expertly install feature-rich phone systems in new construction and existing office buildings.
Here at Intechtel, it’s not just about getting a sale but gaining a customer. We value your business and hope to hear from you soon.
TESTIMONIALS
Georgia Bierholm
18:51 12 Oct 22
Intechtel is awesome! The associates are professional, friendly and extremely knowledgeable and helpful. During my... scheduled appointment, they efficiently assessed the laptop issues I was having with my Google Chrome account. After resolving those issues, they then made the needed adjustments so that my iPhone would mirror my laptop. They explained things as they went along and made sure I understood everything so that I could carry on alone. THANK YOU SO MUCH FOR YOUR EXCELLENT CUSTOMER SERVICE AND EXPERTISE!read more
Mark Gerads
23:22 18 Jun 22
They are a front for Spectrum. I called Intechtel for Internet service, and they signed me up with Spectrum, which is... rated by customers as 1.19 stars on a 1 to 5 scale. For the first year, Spectrum seemed an honest company, only charging $50 per month. Then they started price gouging, eventually raising the price to $135 per month. I switched to T-Mobile's Internet service at $50 per month. After I canceled Spectrum's Internet service, Spectrum raised the price yet again for the very last month.read more
Mike Belzer
22:48 26 May 22
Tom came out on an emergency call as I needed answers fast because of siding being done to the house. Not only did he... come out and answer and solve my issue, but he also fixed some other issues that needed someone with his skills. He wired the whole house a couple years ago and did a great job. Now, he was able to update some of the wires with better access to the home. Curtious, communicative and skilled, what more can I ask for. Would definately call upon him again.read more
Susan Lam
23:35 25 Apr 22
Intechtel helped us sort out a cable problem with our point to point bridge. They were very informative and went above... and beyond our expectations. I would highly recommend them for your IT needs!read more
Lori Stull
14:16 22 Jan 22
They fixed my laptop within an hour for free and even showed me how to fix the problem myself if it happens again.... Needless to say, I’ll be using them for all my computer needs from now on.read more
Jenna S
21:13 14 Oct 21
We paid for doorbell camera among some other things. The doorbell camera has never worked, they came out once, didn’t... fix it, then stopped answering/returning calls. Now, they’d like to charge $160/hr to fix something that never worked in the first place.read more
Kianna Mildner
21:23 27 Sep 21
This company always has amazing customer service with fast results. Carrie, was a miracle worker! Thank you.
Katherine Jones
15:45 10 Sep 21
Such a great experience! Adam was terrific. He was responsive, knowledgeable, and helpful. This process was so... painless, and affordable. I would highly recommend them to anyone.read more
Ashley ward
17:24 03 Jul 21
Called me right back and got me hooked up with internet within 10 mins amazing 👏
Mathew Mikolas
21:11 12 Apr 21
I dropped in on them in hopes of finding equipment for an antiquated system.Although I live outside of their service... area, and they didn't have what I was looking for ( absolutely nobody does), they went above and beyond to try to help me and give me information, even though they did not stand to profit anything from their efforts.These are definitely the people I would call for their type of services in the CDA arearead more
Bill Krutz
20:39 07 Apr 21
The school which I work for has involved InTechTel on 2 projects. Both have been handled professionally, with a super... high degree of clarity, communication, and service. They have met their commitments in scheduling, and have integrated their high level of knowledge into allowing us to benefit from elevated products and choices. In short, the InTechTel team has simply "made us look good"! They are the best!!read more
Terry Gentry
20:54 31 Mar 21
These guys were very prompt, thorough, friendly and helpful. They took time with me, explained the problem and fixed my... computer quickly. I definitely would recommend them to any of my friends and family.read more
Linda Payne
18:45 23 Mar 21
I love these guys!!!! As a sole practitioner in criminal defense, they reduce my stress level tremendously by keeping... my internet, cell phone and computer working properly. I wouldn't be able to work without them.read more
Shelly R.
19:04 18 Mar 21
Great company with very smart technicians. Intechtel was able to provide my business with exceptional WiFi and... installed a phone system that has great features. Thank you Intechtel for being honest and great to work with.read more
Lee Zink
23:41 17 Mar 21
We recently used Intechtel to set up a new internet system for our multi level home and several additional buildings on... our property. Tom was our key contact person and his team included Sterling for a portion of the work. They did an excellent job of explaining the new system, the estimate, and ultimately the execution of the plan. They also went above the call of duty to make sure all systems were neatly installed and ensuring everything worked to our satisfaction. It was a GREAT experience and I will make sure to share my experience and recommendation to others in need of internet and tech help.read more
Gemma Coppola
06:06 25 Dec 20
Mike is great and so is intechtel. Your customer service is outstanding thank you
Chuck Vredenburg
23:32 24 Dec 20
The whole Intechtel team has been great! Every time I need some IT work, they are quick to help and they quality of... work stand alone. Mike is always so helpful.read more
Danny Vredenburg
17:59 24 Dec 20
Mikey has the best customer service! Not to mention a very calming and soothing voice. For all your tech conceners give... him a callread more
Larry Stein
16:15 13 Oct 20
Jonathon did a great job. Very courteous and efficient. Knowledgeable and helpful in helping us understand new system.... Very satisfied!read more
Charles Meyer
04:17 25 Sep 20
Jonathan did an amazing job of taking my rat's nest of cables and turning it into a clean efficient space, which was no... small task. He even took my Internet provider's cabling and ran it through the walls into my cabinet so all the wiring is now hidden in a single cabinet and our of site. Jonathan was very professional and made the whole experience very painless. I would highly recommend Intechtel to help you with your network needs!read more
G H
04:11 21 May 20
Thanks Intechtel for a professional install! Had a security camera system installed at two locations and everything is... now linked on a common APP - Simple & Easy to use. Thanks Tom & Kenny for over the top service. Save yourself a lot of aggravation and just call Intechtel.read more
Russell Irby
22:29 17 Mar 20
Awesome customer service. Mike helped me get my internet going. Very knowledgeable and patient, went above and beyond... to get me squared away. Glad to be doing business with them.read more
Travis N Lisa Carey
07:03 25 Jan 20
I have been a customer of Intechtel for 4 (or maybe even more) years. They have been my go-to contact when I have had... any issues, questions, concerns with my Spectrum internet account. They have been my tech support, billing help, even my service changes contacts. I have always been so thankful for their help, professionalism and just over all kindness. They have gone out of their way to help me. If you have Spectrum cable/internet - you will find them to be a huge help!read more
Bill Colacurcio
03:14 09 Jan 20
Dealing with automated menus and ISP's in general is one of life's great hassles so I was pleasantly surprised that I... can bypass the BS and have someone take care of the inevitable internet issues, from activating new service to tech support, they just handle it so you don't have to. Best of all it doesn't cost me anything so no reason not to. Mike's been great at getting everything sorted it's been a great overall experience, thanks so much intechtel!read more
Michelle McCullough
15:32 30 Dec 19
Mike is the BEST! We spend several calls together trying to figure out why the heck my stuff wasn't working. Totally... not their fault at all but he helped me until the end. Using Spectrum and it is great!read more
Steven Thomas
20:57 18 Nov 19
absolutely the best service i have ever had dealing with a tech company!I called to get a quote to rewire my entire... company. it just happened that i was having a network issue that i was struggling with at the time i had called. Adam offered to be on site in 30 mins to help troubleshoot without even being a customer yet! i gave them the bid and could not have been more happy. very clean work and very knowledgeable staff willing to go the extra mile for good service. Tom has years of experience and and it really showed with some of the more intricate things i needed done. i really do not think there are many companies in the area that could have accomplished so many of my company's special needs with such ease. i can not speak highly enough for Intechtel. knowledgeable, fast, and friendly! excellent team all around.read more
chuck vredenburg
19:37 15 Nov 19
I have an accounting and tax office and had hired someone to come in and set up and hard wire my office back in may of... 2018. We have had trouble keeping the internet up and running. So I hired Adam (IntTecTel) to fix it. He did it in a couple of hours and charged me much less than I anticipated. And we have had no problems since. Great Job Adam you have my business from now on. Financial and Tax Reportingread more
Katie Kyle
00:53 24 Sep 19
I called about a week ago and Spoke with Alicia when I was searching around for the best provider. She was SO helpful... that once I was ready to move forward I called back and she walked me through the entire process. The customer service was outstanding and I am especially impressed with how accommodating Miss Alisha Colling was so Kuddos to her!read more
Wesley Harrison
23:24 15 Sep 19
Had a computer blue screen. I looked around online for computer repair shops and due to the review ratings they have, I... called them. While the price they quoted for troubleshooting was not the cheapest price I was quoted, I decided to go with them. I am happy to say that I received what I feel is a value far in excess of the slightly higher troubleshooting fee. They not only fixed it fast but did a few other extra things to help it run cooler and better. There was a short in a networking card causing it to crash (bluescreen) and not reboot. James identified the issue, called me and asked how I connected to my internet (I told him by ether cable - it’s faster) and then told me that unless I wanted another wireless network card, that I don’t need, my computer is ready to go. It was all covered under the original trouble shooting fee. I’m sharing this long version to emphasize that they did not try to sell me anything I did not need and that is what I can appreciate about their integrity. I thank all of you very much!read more
Tina Banfill
14:39 13 Sep 19
Our firm has used a number of service providers in the CDA area for the last 8 years and our experiences varied from... poor to average at best. We are so grateful that we found Intechtel! The staff is always responsive and the service is always reliable and reasonably priced. Our firm would recommend them over any other CDA firm to anyone needing assistance. We won't go anywhere else!read more
Kenna Cox
20:12 10 Aug 19
Alisha was an amazing help! She was very sweet and easy to work with and took care of all of the back-and-forth with my... internet provider so that I never had to wait on hold. She handled my setup and eventually my cancellation of service and I enjoyed chatting with her and having her call me back vs. waiting on hold with the large corporation. Let her make your life easier. Thank you!!read more
Casey Denton
17:14 16 Jul 19
Alisha was amazing and provided excellent customer service. She explained the plans and never tried to "upsale" me. I... had some problems with spectrum at the beginning and she handled all of the customer service with them and made my life and experience SO much better. Was helping in picking out not only the right plan but also the appropriate equipment. Also explained the fine print and how the charges change with time and with any upgrades. Overall extremely satisfied with their service and will use again when I need future services. 5/5 would recommend:)read more
Amy Koon
23:36 02 May 19
Tom and his crew did an amazing job with data cabling installation for us at our new business location. We were under... a tight deadline, which they graciously accommodated. Tom was very thorough and informative while creating our bid, he even called and asked follow up questions and made great suggestions we hadn't considered. The crew experienced some unexpected obstacles at the job site and were super professional and flexible. I would highly recommend them and we will definitely call them again next time.read more
Local Top 20
02:39 02 Sep 16
InTecTel handles a variety of technology resources like business phone systems, business internet as well as fiber.... Also, their experience includes data and phone cabling/ networks. They are specialists in wireless networks for hotels, large outdoor areas, venues, businesses. A great asset for businesses in the North Idaho and East Washington area. I know this because I handle their yellow pages.read more
Technology Services
Surveillance and Security Systems
Intechtel designs, builds, and deploys CCTV and IP security camera systems. Get quality surveillance along with dedicated support. Protect your home or business. Learn more
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Business Phone Systems
Your phones are the front door of your business. Intechtel designs, deploys, and manages feature rich on site and cloud phone systems of all sizes from a single phone to a call centers worth.Learn more
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Networking and Cabling Services
Intechtel is the trusted source for technology deployments and data cabling projects in the inland Northwest. We provide local service to businesses of all sizes. Learn more
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Tech Support
We offer managed IT services for your business including tech support, network and computer security, maintenance, and backups. All at a predictable, consistent monthly cost. Learn more
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91
PERCENT: Of cyberattacks where email is responsible. 108
THOUSAND: Average small business data breach cost23
BILLION: Devices connected to the internet82
PERCENT: Of ransomware attacks that target small businessesManaged IT Service Plans
| Features | Platinum Support Agreement | Gold Support Agreement | Silver Support Agreement | Hourly Tech Support Rate |
|---|---|---|---|---|
| Online trouble ticketing and customer back-end support | YES | YES | YES | Per Hour Rate |
| Onsite Support | YES (Same Day) | YES (No later than next business day) | YES (Soonest available) | Per Hour Rate |
| Remote Support | YES | YES | YES | Per Hour Rate |
| Daily Offsite Backups | YES | YES | Not Included (Available Ala Carte) | Per Hour Rate |
| Site Internet Monitoring | YES | YES | Not Included (Available Ala Carte) | Per Hour Rate |
| Managed Antivirus | YES | YES | Not Included (Available Ala Carte) | Per Hour Rate |
| Managed DNS with site, virus, and spyware blocking | YES | YES | Not Included (Available Ala Carte) | Per Hour Rate |
| Managed Email | YES | Not Included (Available Ala Carte) | Not Included (Available Ala Carte) | Per Hour Rate |
| Advanced Hardware Replacement/Service | YES | Not Included (Available Ala Carte) | Not Included (Available Ala Carte) | Per Hour Rate |
| Recommendations | The best in IT protection and support. | Excellent IT coverage at about the same cost as a few service calls. | Great for small business with a small IT budget. | For businesses who want to pay per call/appointment. |
