Offering the best in - Internet, Technology & Telephone

Tech Support Services & Monthly Managed IT Support Plans

We understand that when a business computer or network isn’t working, its more than just an inconvenience. That’s why we offer in store, pickup, and on-site computer repair and tech support services to meet your schedule, your needs, and your budget. Intechtel also offers managed IT support service agreements to handle all of your business tech support, network and computer security, maintenance, and backups. All with one predictable and constant monthly cost. Select the button below to learn more about our managed IT programs or contact us today. Get a free tech support quote!

Managed IT Services

Tech Support Pricing and Services

FeaturesPlatinum Support AgreementGold Support AgreementSilver Support AgreementHourly Tech Support Rate
Online trouble ticketing and customer back-end support YES YES YESPer Hour Rate
Onsite Support YES (Same Day) YES (No later than next business day) YES (Soonest available)Per Hour Rate
Remote Support YES YES YESPer Hour Rate
Daily Offsite Backups YES  YES Not Included (Available Ala Carte) Per Hour Rate
Site Internet Monitoring YES  YES  Not Included (Available Ala Carte)Per Hour Rate
Managed Antivirus YES YES Not Included (Available Ala Carte) Per Hour Rate
Managed DNS with site, virus, and spyware blocking YES YES  Not Included (Available Ala Carte)Per Hour Rate
Managed Email (Outlook 365) YES Not Included (Available Ala Carte)  Not Included (Available Ala Carte)Per Hour Rate
Advanced Hardware Replacement/Service YES Not Included (Available Ala Carte)  Not Included (Available Ala Carte)Per Hour Rate
Recommendations The best in IT protection and support.Excellent IT coverage at about the same cost as a few service calls.Great for small business with a small IT budget.For businesses who want to pay per call/appointment.

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Free Quote

Get professional IT support management and tech support you can count on with Intechtel

Intechtel provides computer repair, tech support, and managed IT support services agreements with on site service in North Idaho and Eastern Washington Including Spokane, Coeur d’Alene, and surrounding areas.

Need IT Support NOW?

We offer emergency, same business-day tech support!

When your technology is down, we understand that it affects your whole business. That is why we offer same business day tech support. The best way to contact us is to use our chat feature (bottom right) or call us directly. 

208.635.4400

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Send your project to our technicians.

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