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Tech Support Services & Monthly Managed IT Support Plans
We understand that when a business computer or network isn’t working, its more than just an inconvenience. That’s why we offer in store, pickup, and on-site computer repair and tech support services to meet your schedule, your needs, and your budget. Intechtel also offers managed IT support service agreements to handle all of your business tech support, network and computer security, maintenance, and backups. All with one predictable and constant monthly cost. Select the button below to learn more about our managed IT programs or contact us today. Get a free tech support quote!
Managed IT Services
Tech Support Pricing and Services
| Features | Platinum Support Agreement | Gold Support Agreement | Silver Support Agreement | Hourly Tech Support Rate |
|---|---|---|---|---|
| Online trouble ticketing and customer back-end support | YES | YES | YES | Per Hour Rate |
| Onsite Support | YES (Same Day) | YES (No later than next business day) | YES (Soonest available) | Per Hour Rate |
| Remote Support | YES | YES | YES | Per Hour Rate |
| Daily Offsite Backups | YES | YES | Not Included (Available Ala Carte) | Per Hour Rate |
| Site Internet Monitoring | YES | YES | Not Included (Available Ala Carte) | Per Hour Rate |
| Managed Antivirus | YES | YES | Not Included (Available Ala Carte) | Per Hour Rate |
| Managed DNS with site, virus, and spyware blocking | YES | YES | Not Included (Available Ala Carte) | Per Hour Rate |
| Managed Email (Outlook 365) | YES | Not Included (Available Ala Carte) | Not Included (Available Ala Carte) | Per Hour Rate |
| Advanced Hardware Replacement/Service | YES | Not Included (Available Ala Carte) | Not Included (Available Ala Carte) | Per Hour Rate |
| Recommendations | The best in IT protection and support. | Excellent IT coverage at about the same cost as a few service calls. | Great for small business with a small IT budget. | For businesses who want to pay per call/appointment. |
Get Your Technology Support Quote
Get professional IT support management and tech support you can count on with Intechtel
Intechtel provides computer repair, tech support, and managed IT support services agreements with on site service in North Idaho and Eastern Washington Including Spokane, Coeur d’Alene, and surrounding areas.