Offering the best in - Internet, Technology & Telephone

Business Phone Systems – Coeur d’Alene, Spokane Area

business-telephone-systems-coeur d alene spokane

Intechtel installs and services the best in Voip, PBX, office phones and multi-line systems, including 4 line phone systems.  With so many options, we know that buying a phone system for your business is often a daunting task. Navigating the waters of proprietary, closed, and feature-lacking systems is now a thing of the past. Intechtel builds and deploys systems with a nearly unlimited feature set as a standard that will work with traditional phone service, cellular services, and Voice over IP (VoIP.)

Questions? Give us a call –  208.635.4400

Or send an email to – info@intechtel.com

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phone systems voip hosted vs traditionals

Responsive Systems & Updates

Whether you are looking for a traditional premise based system or a cloud-based hosted system, we have you covered. Intechtel systems come with full technical support, and a feature rich web interface for making changes internally with no need for a service call or wait.

Choose YOUR System

Intechtel phone systems also work with a wide variety of handsets that operate using the SIP standards protocol. This means that you can choose the phones that best make sense for your business needs instead of being forced into one particular model and style.

Dedicated, Unlimited Support

Every Intechtel phone system also comes with on-site training for your staff during launch day/week, and unlimited phone/remote tech support for life! We will also work directly with carriers when number porting is involved, to ensure a smooth transition. All of this is included at no additional cost.

Hosted VS On Premise Phone Systems

Hosted PBX or VoIP phone systems are cloud-based, while on premise phone systems are independent phone systems with servers and hardware on site.  Each type of system has pros and cons. Read below to learn more about hosted vs on premises phone systems. 

HOSTED PHONES

ON PREMISE PHONES

DescriptionDescription
Equipment is maintained at off-site data center and is cloud-based. The phone systems connect to data center over the Internet connection.Equipment is kept on-site. Premises phone systems are connected locally to the on-site server.
FeaturesFeatures
Call control, collaboration, call management, messaging, voicemail, mobility, contacts, call training, web-based management, contact center, integrations, analyticsCall control, collaboration, call management, messaging, voicemail, mobility, contacts, call training, web-based management, contact center, integrations, analytics
Cost of ServiceCost of Service

PROS

No equipment maintenance cost

Much lower set-up cost

Operational expense model

 

CONS

Ongoing monthly cost

PROS

  Not locked into a monthly plan

  Potentially lower total cost of ownership, especially with growth

  Company asset

 

CONS

  Higher initial set-up cost

  Equipment maintenance and support costs

Future ExpansionFuture Expansion

PROS

Less risk, work and complexity – provider is responsible

Quickly grow and easily cut-back

No manual maintenance or updates

 

CONS

Can be limited on number of phones based on bandwidth/network

PROS

Complete control of expansion

Flexibility – switch solutions or mix and match

 

CONS

A larger systems means more complexity you will have to manage on your own

Installation and planning take time

ControlControl

PROS

No updates and maintenance – provider is responsible

 

CONS

No control over your system. The provider has actual control of the phone system.

PROS

Total control over your phone system

Able to really customize to match needs

 

CONS

All maintenance, updates, fixes and support must be handled internally or hired out by the company.

FlexibilityFlexibility

PROS

Provider may provide solutions that a business could not financially afford if obtained independently

 

CONS

Some features and options don’t scale up cost-effectively

PROS

Total flexibility – Phone system owners can do as they wish with their equipment.

 

CONS

Changes can be expensive. Some companies may not have the IT or financial resources to make major changes.

ImplementationImplementation

PROS

IT personnel or contractor typically trains staff

 

CONS

May take longer

More equipment needed

PROS

Easy to get started

Inexpensive to implement

Not dependent on IT personnel

 

CONS

Training will be required for users. Training may or may not be offered by providers.

Recommended ForRecommended For
Any business that wants a lower initial start-up cost and quick implementation. This may be an appealing option for small businesses or start-ups businesses.Businesses or enterprises with the available IT budget to afford the initial set-up cost and have a need for more control and flexibility. Or, businesses that don’t want to be locked into a monthly fee for the duration of the phone system’s use.

Client Testimonials

Looking a phone service plan?

We offer traditional, VoIP and Cloud based service plans. 

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