Business Phone Systems – Coeur d’Alene, Spokane Area
Intechtel installs and services the best in Voip, PBX, office phones and multi-line systems, including 4 line phone systems. With so many options, we know that buying a phone system for your business is often a daunting task. Navigating the waters of proprietary, closed, and feature-lacking systems is now a thing of the past. Intechtel builds and deploys systems with a nearly unlimited feature set as a standard that will work with traditional phone service, cellular services, and Voice over IP (VoIP.)
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Responsive Systems & Updates
Whether you are looking for a traditional premise based system or a cloud-based hosted system, we have you covered. Intechtel systems come with full technical support, and a feature rich web interface for making changes internally with no need for a service call or wait.
Choose YOUR System
Intechtel phone systems also work with a wide variety of handsets that operate using the SIP standards protocol. This means that you can choose the phones that best make sense for your business needs instead of being forced into one particular model and style.
Dedicated, Unlimited Support
Every Intechtel phone system also comes with on-site training for your staff during launch day/week, and unlimited phone/remote tech support for life! We will also work directly with carriers when number porting is involved, to ensure a smooth transition. All of this is included at no additional cost.
Hosted VS On Premise Phone Systems
Hosted PBX or VoIP phone systems are cloud-based, while on premise phone systems are independent phone systems with servers and hardware on site. Each type of system has pros and cons. Read below to learn more about hosted vs on premises phone systems.
ON PREMISE PHONES
|Equipment is maintained at off-site data center and is cloud-based. The phone systems connect to data center over the Internet connection.||Equipment is kept on-site. Premises phone systems are connected locally to the on-site server.|
|Call control, collaboration, call management, messaging, voicemail, mobility, contacts, call training, web-based management, contact center, integrations, analytics||Call control, collaboration, call management, messaging, voicemail, mobility, contacts, call training, web-based management, contact center, integrations, analytics|
|Cost of Service||Cost of Service|
No equipment maintenance cost
Much lower set-up cost
Operational expense model
Ongoing monthly cost
Not locked into a monthly plan
Potentially lower total cost of ownership, especially with growth
Higher initial set-up cost
Equipment maintenance and support costs
|Future Expansion||Future Expansion|
Less risk, work and complexity – provider is responsible
Quickly grow and easily cut-back
No manual maintenance or updates
Can be limited on number of phones based on bandwidth/network
Complete control of expansion
Flexibility – switch solutions or mix and match
A larger systems means more complexity you will have to manage on your own
Installation and planning take time
No updates and maintenance – provider is responsible
No control over your system. The provider has actual control of the phone system.
Total control over your phone system
Able to really customize to match needs
All maintenance, updates, fixes and support must be handled internally or hired out by the company.
Provider may provide solutions that a business could not financially afford if obtained independently
Some features and options don’t scale up cost-effectively
Total flexibility – Phone system owners can do as they wish with their equipment.
Changes can be expensive. Some companies may not have the IT or financial resources to make major changes.
IT personnel or contractor typically trains staff
May take longer
More equipment needed
Easy to get started
Inexpensive to implement
Not dependent on IT personnel
Training will be required for users. Training may or may not be offered by providers.
|Recommended For||Recommended For|
|Any business that wants a lower initial start-up cost and quick implementation. This may be an appealing option for small businesses or start-ups businesses.||Businesses or enterprises with the available IT budget to afford the initial set-up cost and have a need for more control and flexibility. Or, businesses that don’t want to be locked into a monthly fee for the duration of the phone system’s use.|
Incredible experience. Just relocated my software engineering company to the area and Intechtel was an amazing resource to us for all of our networking and communication needs… They care, they take pride and they can be trusted.- Jacob M. / Business Owner
I love our new system. The customer service is top notch. I had a lot of questions and they were friendly and patient through all of them.- Pastor Tim Remington / Local Pastor
Top notch Company! Adam and his employees were on time, very friendly, and did everything we asked them to do. I would recommend Intechtel to anyone!- Daniel C. / Business Customer