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Offering the best in - Internet, Technology & Telephone

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Align Your Team to Company Targets with Microsoft Viva Goals

You often hear the words “digital transformation” and “collaboration.” But what do they actually mean? What do they mean for the day-to-day of running your business? Collaboration can’t happen without shared goals. When departments are siloed and unconnected, priorities can conflict. People are doing their best but may not be moving in the same direction. Digital transformation is simply the use of technology to better reach business goals. This encompasses moving from analog ways of […]

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7 VoIP Setup Tips for a More Productive Office

The global pandemic put a big emphasis on the need to run a business from anywhere. Enabling employees to work remotely requires cloud solutions. This includes collaborative platforms like Google Workspace and Microsoft 365. VoIP (Voice over Internet Protocol) phone systems have also become critical. VoIP allows companies to stay in contact with customers and potential customers. Employees can work from anywhere and still answer the business phone line. Callers get a similar experience no […]

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7 Apps That Can Help You Improve Customer Experience in 2023

Paying attention to your customer experience directly impacts your bottom line. Companies that are “customer-centric” are 60% more profitable than those that aren’t. In this digital age, customers also expect more from those they do business with. In today’s world, people can order something on their phones and see it on their doorstep the next day. Keeping up with expectations means leveraging the right technology. As 2023 is on the horizon, it’s the perfect time […]

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Insider Threats Are Getting More Dangerous! Here’s How to Stop Them

  One of the most difficult types of attacks to detect are those performed by insiders. An “insider” would be anyone that has legitimate access to your company network and data. This would be via a login or other authorized connection. Because insiders have authorized system access, they bypass certain security defenses. Such as those designed to keep intruders out. Since a logged-in user isn’t seen as an intruder, those security protections aren’t triggered. There […]

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9 Urgent Security Tips for Online Holiday Shopping

The holiday shopping season is taking off. This means that scammers have also revved up their engines. They’re primed and ready to take advantage of all those online transactions. Don’t forget to stay safe online during the buying frenzy that occurs this time of year. An ounce of cybersecurity prevention is definitely worth a pound of cure. It can also save you from a financial or privacy nightmare. Here are some of the most critical […]

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6 Discontinued Technology Tools You Should Not Be Using Any Longer

One constant about technology is that it changes rapidly. Tools that were once staples, like Internet Explorer and Adobe Flash, age out. New tools replace those that are obsolete. Discontinued technology can leave computers and networks vulnerable to attacks. While older technology may still run fine on your systems that doesn’t mean that it’s okay to use. One of the biggest dangers of using outdated technology is that it can lead to a data breach. […]

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What is a MSP? Managed Services Provider

Today we’re going to be talking about managed services providers (MSP), specifically within the IT industry. You may have heard this term – MSP or managed services. I want to tell you a little more about what that is and why it could be beneficial to your business or operation. What is an MSP? A managed service provider essentially takes over the day-to-day functions of IT and technology management for businesses, some large homes, enterprises, […]

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What is Wi-Fi 6?

Learn more about how Wi-Fi 6 works. Also learn what Wi-Fi 6 means for hotels, motels, RV parks, and the rest of us. Plus, is it actually faster? Find out now from a local tech expert and owner of Intechtel in Coeur d’Alene, ID. Hey everyone, Adam with Intechtel here. I’m here with a quick tech tip today and today were going to be talking about Wi-Fi 6. What is Wi-Fi 6? Well Wi-Fi 6 […]

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