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backups disaster recover plan

Is a simple data backup ENOUGH for your business?

Today we are talking about backups vs disaster recovery solutions. How they are the same, how they are different, and what you need to be successful. The primary difference between a backup and disaster recovery solution is as follows. What’s the difference? Backups: A backup could be something that uses a thumb drive to copy a certain set of files. Or, it could be something that uses software, such as Acronis or Carbonite to backup […]

msp managed services provider

What is a MSP? Managed Services Provider

Today we’re going to be talking about managed services providers (MSP), specifically within the IT industry. You may have heard this term – MSP or managed services. I want to tell you a little more about what that is and why it could be beneficial to your business or operation. What is an MSP? A managed service provider essentially takes over the day-to-day functions of IT and technology management for businesses, some large homes, enterprises, […]

what is wi fi 6

What is Wi-Fi 6?

  Learn more about how Wi-Fi 6 works. Also learn what Wi-Fi 6 means for hotels, motels, RV parks, and the rest of us. Plus, is it actually faster? Find out now from a local tech expert and owner of Intechtel in Coeur d’Alene, ID. *[Video Content] Hey everyone, Adam with Intechtel here. I’m here with a quick tech tip today and today were going to be talking about Wi-Fi 6. What is Wi-Fi 6? […]

wifi slow internet

How to Troubleshoot Down or Slow Internet Service

In this time where more people are working from home than ever before, Internet connectivity issues are becoming more common. Our techs who service Coeur d’alene, Post Falls, Hayden, Spokane, and surrounding areas have seen an increase in calls concerning slow Internet speeds, outages, and spotty connections. Although tech support is sometimes needed, there are a handful of investigative tools and practices that can be used to uncover the root of your connectivity issue before […]

remote working from home technology

Tips For Working Remotely Amid Coronavirus Concerns

As major companies like Google, Apple and Amazon have already asked select employees to work from home as a precaution against the Coronavirus, local businesses may be considering what to do if their employees also need to work remotely. James Gardner, IT specialist at Intechtel in Coeur d’alene says, “there are a few logistics that businesses need to think about when switching to a remote work environment. Things like remote access, video conferencing and a way to […]

cyber security castle

The Castle Analogy: How to Best Defend Against Cyber Attacks

Cyber-attacks are becoming an increasing threat to businesses of all sizes. Employees might notice simple changes to their homepage, endless pop-ups, strange new programs, phishing emails that look legitimate, frequent crashes or even complete file lockout due to ransomware. Unfortunately, these experiences are becoming more prevalent as technology evolves and is adopted by more businesses. According to research from Cyber security Ventures, a business fell victim to a ransomware attack every 40 seconds in 2016. […]

routeroutput

Be a Good Neighbor: Adjust Router Output Power

Turn Output Power Down in a Few Easy Steps If you live in a densely populated area such as an apartment complex, RV park, or condominium, it may be a good idea to turn down your wireless router’s output power. This is an easy way to be a good WiFi neighbor and help reduce wireless interference. Learn how to adjust output power in just a few simple steps.